RETURNS & EXCHANGES
All products are made to order specifically for each customer.
Because of this, we do not accept returns or exchanges for incorrect size selection, change of mind, or buyer’s remorse.
If your item arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible and no later than 3 days after delivery.
To help us resolve the issue quickly, please include:
• Your order number
• A description of the issue
• Clear photos showing the problem
If the issue is confirmed, we will arrange a replacement or refund at no additional cost.
For assistance, please contact: info@blckcvlt.com