Privacy policy

Last updated: August 26, 2026

BLCKCVLT operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a shopping experience (the “Services”). BLCKCVLT is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to an identifiable person.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact information, including your name, billing address, shipping address, phone number, and email address.
  • Payment and transaction information, including payment method, payment confirmation, transaction details, and other information necessary to process your payment. Payment information may be processed directly by Shopify and applicable payment providers.
  • Account information, including your username, password, preferences, and account settings where applicable.
  • Shopping and transaction information, including products you view, add to your cart or wishlist, purchase, return, or cancel, as well as information about previous transactions.
  • Communications with us, including information you provide when contacting us regarding an order, customer support request, product safety concern, or other inquiry.
  • Device and technical information, including information about your device, browser, network connection, IP address, and other online identifiers.
  • Usage information, including information about how and when you access, interact with, or navigate the Services.

Sources of Personal Information

We may collect personal information:

  • Directly from you when you place an order, create an account, use the Services, contact us, or otherwise provide information to us.
  • Automatically when you access or use the Services, including through cookies and similar technologies.
  • From service providers that help us operate our store, process payments, fulfill and ship orders, provide analytics, or perform other business functions.
  • From Shopify and other business partners or third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes.

Providing and Improving the Services

We may use your personal information to:

  • Process and fulfill orders.
  • Process payments and transactions.
  • Arrange production, fulfillment, shipping, and delivery.
  • Provide order and tracking information.
  • Process eligible returns, refunds, replacements, and other order-related requests.
  • Create and manage customer accounts.
  • Remember preferences and shopping activity.
  • Provide customer support.
  • Maintain, personalize, and improve the Services.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to send marketing or promotional communications and to provide or measure advertising.

Where consent is required by law, we will obtain consent before using your information for such purposes.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those communications.

Security and Fraud Prevention

We may process personal information to:

  • Authenticate accounts.
  • Protect transactions.
  • Detect, investigate, and prevent fraud.
  • Identify potentially illegal, malicious, or unauthorized activity.
  • Protect our customers, business, website, and Services.

If you create an account, you are responsible for keeping your login credentials confidential.

Communicating With You

We may use your personal information to communicate with you about your orders, transactions, customer support inquiries, account, product issues, and other matters related to the Services.

Legal and Regulatory Purposes

We may process personal information where necessary to comply with applicable laws and regulations, respond to valid legal requests, establish or defend legal claims, enforce our terms and policies, and protect our legal rights.

How We Disclose Personal Information

We may disclose personal information where necessary to operate our business and provide the Services.

This may include disclosure to:

  • Shopify, which provides the ecommerce platform used to operate our online store.
  • Printful, which provides print-on-demand production, order fulfillment, and shipping services for our products.
  • Payment processors and financial service providers involved in processing transactions.
  • Shipping carriers and logistics providers necessary to deliver orders.
  • IT, hosting, analytics, security, customer support, and other service providers that perform services on our behalf.
  • Marketing and advertising partners where applicable and permitted by law.
  • Government authorities, regulators, courts, law enforcement agencies, or other parties where disclosure is required by law or valid legal process.

We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, insolvency, or similar business transaction.

Shopify

Our online store is powered by Shopify.

Shopify processes certain personal information when you access or use our store in order to provide its ecommerce platform and related services.

Information submitted through our store may therefore be transmitted to and processed by Shopify and its service providers, including in countries outside your country of residence.

Shopify may also process information independently for purposes described in its own privacy policies and where permitted by applicable law.

You can learn more about Shopify’s privacy practices through the Shopify Privacy Policy and Shopify Privacy Portal.

Printful

We use Printful to produce, fulfill, and ship products ordered through our store.

When you place an order, information necessary to fulfill that order may be provided to Printful. This may include your name, shipping address, contact information, ordered products, and other information required to produce and deliver your order.

Printful processes this information in accordance with its applicable privacy policies and data protection obligations.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand how customers use the Services, provide functionality, improve performance, prevent fraud, and, where applicable, provide or measure advertising.

Where required by applicable law, non-essential cookies and similar technologies will be used based on your consent.

You may be able to manage your cookie preferences through the cookie or privacy controls provided on our website.

Third-Party Websites and Links

The Services may contain links to websites or online services operated by third parties.

If you follow a link to a third-party service, its own privacy and security practices will apply. We are not responsible for the privacy, security, accuracy, or practices of third-party websites or services that we do not control.

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from children below the age at which they can legally provide consent under applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us at info@blckcvlt.com so that we can review and, where appropriate, delete the information.

Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing the Services, maintaining appropriate business and transaction records, complying with legal and regulatory obligations, resolving disputes, preventing fraud, and enforcing our agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including:

  • Right of access — You may have the right to request information about the personal information we process about you and obtain a copy.
  • Right to correction — You may have the right to request correction of inaccurate or incomplete personal information.
  • Right to deletion — You may have the right to request deletion of certain personal information.
  • Right to data portability — You may have the right to receive certain personal information in a structured, commonly used, machine-readable format and, where applicable, request its transfer to another organization.
  • Right to restriction — You may have the right to request that processing of your personal information be restricted in certain circumstances.
  • Right to object — You may have the right to object to certain processing of your personal information, including certain processing based on legitimate interests and processing for direct marketing.
  • Right to withdraw consent — Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

These rights are not absolute and may be subject to exceptions under applicable law.

To exercise an applicable privacy right, contact us at info@blckcvlt.com.

We may need to verify your identity before fulfilling a request where permitted or required by law.

We will not discriminate against you for exercising your applicable privacy rights.

Marketing Communications

If you receive promotional emails from us, you can unsubscribe at any time using the unsubscribe link provided in the email.

Even if you unsubscribe from marketing communications, we may still send non-promotional communications necessary to manage your orders, transactions, account, or customer service requests.

International Transfers

Your personal information may be transferred, stored, or processed outside the country in which you live because some of our service providers operate internationally.

Where personal information is transferred outside the European Economic Area or another jurisdiction that restricts international transfers, we or our applicable service providers will use appropriate safeguards as required by applicable data protection law, such as adequacy decisions or approved contractual safeguards.

Complaints

If you have a concern or complaint about how we process your personal information, please contact us first at info@blckcvlt.com.

If you are located in the European Economic Area, you may also have the right to lodge a complaint with the competent data protection supervisory authority in your country of residence, place of work, or where you believe an infringement has occurred.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Services, privacy practices, technology, or applicable legal and regulatory requirements.

When we update this Privacy Policy, we will publish the revised version on this website and update the “Last updated” date.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

BLCKCVLT
Wilhelminaplein 1
3072 DB Rotterdam
Netherlands

Email: info@blckcvlt.com

For the purposes of applicable data protection laws, BLCKCVLT is the data controller of your personal information.